# TellMeHow > TellMeHow is a process audit tool for consulting firms: an AI runs audit interviews by voice, while seeing the screen each employee shares, then consolidates every interview into a process map where each finding links back to its evidence. The firm sets up its method and topics; each employee of the audited company does their interview through a personal link, whenever they want; they validate what was kept; the analysis cross-checks the interviews; the consultant reviews and publishes a navigable deliverable for the client, under the firm’s own brand. Updated on : 2026-10-18 ## Key facts - Built for consulting and audit firms (organization, transformation, quality, information systems, ERP and CRM integrators, automation agencies), and for internal teams auditing their own organization. - Asynchronous voice interviews in the browser, with no account or install, in one or more sessions; full-screen sharing on a computer, voice-only on a phone. - A four-level interview guide with inheritance: method, engagement, population, participant. - Only chapters validated by the employee feed the analysis; what they remove is really deleted. - Navigable deliverable: process map, typed findings with a confidence level, contradictions, opportunities, clickable evidence, and a chat that only answers from the audit and cites its sources; editable documents exported to PDF, PowerPoint, or Word; BPMN 2.0, CSV, and JSON export. - Provider-agnostic AI: voice, transcription, vision, analysis, chat, and search are each set separately (provider and model); OpenAI by default, Mistral and OpenAI-compatible services as options; each engagement’s usage is tracked, with caps and alerts. - Languages: French and English; any language can be added through translation files. - Pricing: quote-based, prepared after a demo; no public price list. - Publisher: Trustelia (SAS, France), operating the Mankova Consulting brand. ## What the product is not - Not a tool for assessing or monitoring people: no individual ratings, scores, or rankings, and no emotion analysis. - Not a video-conferencing bot: the interview happens in the product’s own page, not in Teams or Zoom. - Not just a report generator: the deliverable is first and foremost a navigable space where every finding links to its evidence. - Not log-based process mining: we listen to and watch the people who do the work, and nothing is installed on their computers. ## Compliance - AI transparency (AI Act, Article 50): the employee knows they are talking to an AI from the invitation onward. - The sponsor never sees raw recordings; published evidence is attributed by role. - Raw data retention: 90 days by default, adjustable; sensitive data is redacted, by default, before being sent to the vision model. - Application and data hosted in France (OVHcloud); the AI providers chosen by the firm may process data outside the European Union (OpenAI, the default, in the United States, under standard contractual clauses). - A works council kit, DPIA template, and data processing agreement are provided; they do not constitute legal advice. ## Pages - [Home](https://tellmehow.io/en/index.md): An AI runs your employee interviews by voice, sees the shared screen, and delivers a process map where every finding links back to its evidence. - [Features](https://tellmehow.io/en/features.md): Asynchronous voice interviews, screen sharing, a four-level guide, cross-analysis, a process map, and a sourced deliverable: the whole product. - [Use cases](https://tellmehow.io/en/use-cases.md): Organization, digital transformation, ERP and CRM integrators, automation, quality, IT departments: how each firm runs its audits with TellMeHow. - [How it works](https://tellmehow.io/en/how-it-works.md): Set up the method, send the links, let the AI run the interviews, then review the cross-analysis and publish the deliverable: the full journey. - [Security and compliance](https://tellmehow.io/en/security-compliance.md): Processes, never people: redaction, limited retention, hosting in France, a works council kit, and a DPIA template to run compliant audits. - [For consulting firms](https://tellmehow.io/en/for-consulting-firms.md): Your method, your brand, several clients at once: how a consulting firm runs its process audits with TellMeHow and delivers them under its own name. - [Pricing](https://tellmehow.io/en/pricing.md): TellMeHow is offered on a quote basis, depending on interview volume, AI providers, and support. Request a demo and a quote that fits your audit. - [About](https://tellmehow.io/en/about.md): Why TellMeHow exists, its principles (processes, not people; evidence everywhere), and who publishes it: Trustelia, under the Mankova Consulting brand. - [Request a demo](https://tellmehow.io/en/request-a-demo.md): A 30-minute walkthrough of a sample engagement: a voice interview with screen sharing, the process map, and the sourced deliverable. Then a quote. - [Legal notice](https://tellmehow.io/en/legal-notice.md): Publisher (Trustelia), host, publication director and intellectual property of the TellMeHow website, as the law requires. - [Privacy](https://tellmehow.io/en/privacy-policy.md): Data of site visitors and interview participants: purposes, AI processors, retention, transfers, rights. TellMeHow is a processor for consulting firms. - [Cookies](https://tellmehow.io/en/cookie-policy.md): The cookies on the TellMeHow website: necessary ones, and audience measurement (Google Analytics 4, Clarity) only with your consent. Manage your choice. ## Features - [Voice interviews](https://tellmehow.io/en/features/asynchronous-voice-interviews.md): Each employee does their interview by voice, from the browser, whenever they want and in several sittings: an AI runs it from your guide. - [Screen sharing](https://tellmehow.io/en/features/screen-sharing-and-vision.md): The AI sees the shared screen, asks to see things at the right moment, and asks about what it sees: how the work is really done, not the official version. - [Interview guide](https://tellmehow.io/en/features/four-level-interview-guide.md): Method, engagement, population, participant: your guide inherits from one level to the next, and the AI tracks the coverage of every topic. - [Validated recap](https://tellmehow.io/en/features/participant-validated-recap.md): At the end of each chapter, the participant reviews what the AI kept, corrects, removes, and validates. Only what they validate feeds the analysis. - [Cross-analysis](https://tellmehow.io/en/features/cross-analysis-and-contradictions.md): Every interview cross-checked: typed, sourced findings with a confidence level, contradictions side by side, and targeted follow-ups to resolve them. - [Process map](https://tellmehow.io/en/features/process-map.md): Processes rebuilt as graphs: roles, tools, volume ranges, pain points, and variants; every step opens onto its evidence. BPMN export. - [Deliverable and chat](https://tellmehow.io/en/features/navigable-deliverable-and-sourced-chat.md): The sponsor explores the map, findings, and opportunities, clicks through to evidence, and questions the audit: every answer cites its sources. - [AI and Voice lab](https://tellmehow.io/en/features/provider-agnostic-ai-and-voice-lab.md): Voice, transcription, vision, analysis: each use has its own provider and model. The Voice Lab compares them in real conversations before you choose. - [Cost tracking](https://tellmehow.io/en/features/cost-tracking.md): The AI usage of every engagement: cost per interview hour, per interview, and per use, with caps and alerts. Price your audits on real figures. - [Privacy and GDPR](https://tellmehow.io/en/features/privacy-gdpr-ai-act.md): Sensitive data redaction, limited retention, cascading deletion, a works council kit, and a DPIA template: compliance is built into the product. - [Your brand](https://tellmehow.io/en/features/your-brand.md): Your logo, your colors, your AI interviewer, and your subdomain: participants and sponsors deal with your firm, not with a tool. ## Use cases - [Organizational consulting](https://tellmehow.io/en/use-cases/organization-consultancies.md): Organizational audits and process mapping across a whole company, without booking fifteen time slots: the interviews run on their own. - [Digital transformation](https://tellmehow.io/en/use-cases/digital-transformation.md): The baseline before a program: the tools actually used, the workaround spreadsheets, the re-keying, seen on screen and quantified. - [ERP / CRM integrators](https://tellmehow.io/en/use-cases/erp-crm-integrators.md): Capture the current state as it is really practiced before an integration project: business rules, re-keying, exceptions, and BPMN exports. - [Automation agencies](https://tellmehow.io/en/use-cases/automation-agencies.md): Spot repetitive tasks and re-keying, estimate volumes and durations with their sources, and rank automation opportunities by gain and effort. - [Quality and compliance](https://tellmehow.io/en/use-cases/quality-compliance.md): Measure the gap between the written procedure and real practice, with timestamped evidence and recaps validated by the people who do the work. - [IT and internal teams](https://tellmehow.io/en/use-cases/it-departments-internal-teams.md): Audit your own organization: how applications are really used, pain points, workaround tools, with the same tool consulting firms use. - [Order to cash](https://tellmehow.io/en/use-cases/order-to-cash.md): Quotes, orders, delivery, invoicing, collections: rebuild the real sales cycle, its re-keying between CRM and ERP, and its exceptions. - [Procure to pay](https://tellmehow.io/en/use-cases/procure-to-pay.md): From purchase request to payment: matching, approvals above a threshold, bookkeeping, and risks, with bank details redacted on screen. - [Employee onboarding](https://tellmehow.io/en/use-cases/employee-onboarding.md): HR, IT, managers, facilities: each sees their part of a new hire’s arrival; the audit rebuilds the whole process end to end. - [Field services](https://tellmehow.io/en/use-cases/field-services-manufacturing.md): Technicians and field teams interviewed in several sittings, voice-only on a phone if needed: scheduling, jobs, reports, invoicing. ## Optional - [llms-full.txt](https://tellmehow.io/en/llms-full.txt): every page of the site in Markdown, in a single file - [sitemap.xml](https://tellmehow.io/sitemap.xml)